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  1. Members
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  3. Service Units

Service Units

Volunteer Service Unit Teams

Connect with other volunteers to make the world a better place!

Service Units are communities of volunteers in a region who come together to lend support, share resources, and plan events for local Girl Scouts. Our council covers 38 counties in eastern Iowa and western Illinois and relies on dedicated volunteers to make a local impact. From hosting a "cookie cupboard" to pick up Girl Scout Cookie orders to hosting a day camp each summer, Service Units make our Movement strong.

 

Service Unit Teams can contribute in a variety of ways:

  • Volunteering in a variety roles
  • Keeping positive, relevant, and consistent communication
  • Hosting events for girls to make friends and learn new skills
  • Coordinating Fall Product and Cookie Programs
  • Ensuring Girl Scouts has a visible community presence

Service Unit Team Roles

The Service Unit Team leadership model is designed to better distribute the responsibilities of the Service Unit while being flexible enough to fit the needs of the team. Each Service Unit is unique and your team structure is flexible. The Service Unit Team Guide provides details and resources for each role.

Operations Director toggle arrow

 

Service Unit Operations Director

Volunteers who fulfill this role provide leadership for the service unit and troops, including communication and finance oversight.

  • Distribute the Service Unit Update monthly 
  • Share information about upcoming meetings and activities 
  • Ensure all members have access to communication resources 
  • Support volunteers with troop finance questions

 

Program Director toggle arrow

Service Unit Program Director

Volunteers in this role plan and host events and work with community partners to cultivate a positive experience for Girl Scouts. Provide support and guidance on events and the Girl Scout Program to leaders and volunteers.

  • Create events 
  • Coordinate community service 
  • Manage committee for volunteer-led camp 
  • Host service unit bridging and yearend celebration for troops 
  • Service Unit Event Coordinator Guide
  • Event Budget Worksheet Template for SU
Membership/Volunteer Support Director toggle arrow

 

Service Unit Membership and Volunteer Support Director

These volunteers provide support on engaging new and potential members and supporting renewal efforts. These volunteers are a source of support for volunteers in need.

  • Welcome new volunteers to the service unit 
  • Support recruitment efforts and create strong school relationships 
  • Host year-end celebration or recognition event for adult volunteers 
  • Manage volunteer awards and recognition

 

Service Unit Product Manager - Cookie Program toggle arrow

 

Service Unit Product Manager Cookie Program

These volunteers ensure troop leaders and product managers complete Cookie Product Program training and provide support throughout the program. They oversee troop orders, manage product deliveries, and coordinate the distribution of rewards.

  • Attend Service Unit Product Manager training prior to cookie season beginning
  • Ensure that all leaders are trained and supported for current Product Program
  • Become proficient in eBudde, the online cookie management system
  • Manage product delivery for Service Unit and troops
  • Receive, sort and distribute reward orders to Troop Product Managers

 

Service Unit Product Manager - Fall Product Program toggle arrow

 

Service Unit Product Manager  Fall Product Program

Volunteers in this role ensure troop leaders and product managers complete Fall Product Program training and provide support throughout the program. They oversee troop orders, manage product deliveries, and coordinate the distribution of rewards.

  • Attend Service Unit Product Manager training prior to the start of the Fall Product sale
  • Ensure that all leaders are trained and supported for current Product Sale
  • Become proficient in UNIFY, the online fall product management system
  • Manage product delivery for Service Unit and troops
  • Receive, sort and distribute reward orders to Troop Product Managers

 

More Service Unit Roles toggle arrow

Community Champion

Cookie Booth Coordinator

Service Unit Event Coordinator

Service Unit Money Manager

Service Unit Recognition Coordinator

Service Unit Team Guide
Submit an Event
Host a Day Camp
Volunteer Awards

More Service Unit Resources

Service Unit Update toggle arrow

Read through the monthly Service Unit Update for important council information, upcoming events or deadlines, and more. 

  • October 2025 Service Unit Update
  • September 2025 Service Unit Update
  • August 2025 Service Unit Update
  • July 2025 Service Unit Update
  • June 2025 Service Unit Update
  • May 2025 Service Unit Update
  • April 2025 Service Unit Update
Volunteer Essentials toggle arrow

Volunteer Essentials is your guide to all topics relating to the Girl Scout Program, including policies, procedures, and information about troops, safety, travel, camp, activities, and more.

Looker Reports toggle arrow

Looker is a digital resource that provides membership reports and data dashboards for our council. 

  • Looker Login Link (only for SUDs, SUPMs, and SU Registrars) 
  • Looker Volunteer Login Instructions 
  • Looker Volunteer FAQ 
Volunteer Training toggle arrow

We have a vareity of trainings available to help you and the volunteers in your Service Unit feel prepared. Explore volunteer training opportunities and upcoming training events throughout the council. 

Money Manager Resources toggle arrow

Use the Service Unit Budget and Expense Report template to keep finances organized throughout the year. 

SU Event Kits toggle arrow

Mission Possible Robotic Event Kit

This is a “plug-and-play” event kit to assist GSEIWI Service Units in hosting a badge-earning robotics event for Daisies, Brownies, and Juniors (DBJ). The goal of this event is for participants to earn the 3 Robotics badges for their age level.

  • Mission Possible Robotic Event Guide
  • Fillable Event Flyer
  • Facebook Event Graphic
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