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Service Units

A service unit is a team of dedicated volunteers working together in their communities to promote Girl Scouts. Service units are led by experienced, individuals who support and serve girls, troops, and volunteers in their area. Girl Scouts of Eastern IA and Western IL has over 50 Service Units in our council.


What Service Units Do
Service Units work together in their communities to provide support to troop leaders, share ideas and resources, receive and facilitate training, and talk about important announcements. Service Units also organize events like community-wide service projects, summer day camps, overnights, celebrations, ceremonies, and so much more!

Each Service Unit holds leader meetings that are a great place for leaders to find support. These meetings are held a minimum of 4 times per year, but some teams meet more frequently, and are for the Girl Scout leaders in the area. Leader meetings are important resources because they offer:

  • Support from other leaders who may have or may be experiencing the same challenges. 
  • Information on events and activities that are taking place locally and around the council.
  • Round table discussions and mini-training from local volunteers on topics that leaders request.
  • Collaboration between leaders to make service unit events and activities spectacular.
  • Camaraderie shared with others involved first-hand in Girl Scouting.

Service Teams & Roles
All Service Units are led by a Service Unit Director and her Service Team. Each team includes several experienced volunteers who specialize in a specific area of support for leaders. Sizes of Service Units and Teams may vary, but are compiled of individuals who support leaders and the council through the following roles.

Service Unit Director

As the Service Unit Director, you supervise all the volunteers in your service unit. You will work in partnership with GSEIWI to create extraordinary Girl Scout experiences for girls, adults and your local communities. 

KEY RESPONSIBILITIES

  • Complete position training
  • Provide a friendly, welcoming environment to support leaders in your community through Leader Meetings and mentoring
  • Attend the 4 Service Unit Director Partnership Pathways
    • Service Unit Plan of Work
    • Service Unit Director August Retreat
    • Mid-Year Plan of Work
    • Celebrate Leadership event
  • Assist Community Engagement Mgr. in recruiting and maintaining an effective Service Team
  • Assist the Community Engagement Mgr. in efforts to recruit and retain girls and adults to achieve the Service Unit membership goals
  • Ensure regular communication with leaders and volunteers in the Service Unit
SU School Organizer

As a School Organizer, you serve a very important role as a Girl Scout champion in your community. You will work with your community engagement manager to organize efforts in your community to help  engage families, register girls and form new troops.

Covering 50+ service units across our council, recruiters work with community engagement managers to mobilize local volunteers to attend School Open Houses and Discovery Nights where they engage and educate prospective families about Girl Scouts  and how troops are formed. 

This is a job that GSEIWI cannot do  without you!  You help open doors in your community that give our girls amazing opportunities.  Thank you for taking time for this important role.

Your first step is to complete training.  Check out this quick online training, and if you still have questions, don't hesitate to call your community engagement manager. 

KEY RESPONSIBILITIES

  • Complete position training
  • Work to establish a positive relationship with the school administration
  • Partner with the Community Engagement Mgr. to assist in organizing recruitment efforts at area schools
  • Support efforts to identify and recruit new leaders within the schools
  • Assist Community Engagement Mgr. in Daisy Launch efforts
  • Support the plan to establish a Kindergarten Daisy troop at every Elementary School
SU Recognition Coordinator

As the SU Recognition Coordinator, you will work with the team and local volunteers to ensure that leaders and girls and thanked and celebrated for all of the amazing things that they do.  Honoring our volunteers is a very important part of our legacy and you will be a vital part of making that happen.  We can never thank  our volunteers enough!  Help our volunteers know about and understand the significance of our Girl Scout holidays and traditions throughout the  year.

So, let's get started.  You will want to be sure to complete your position training if you are new to this position, or watch it again as a refresher.  There is also a packet "Adult Recognitions in Girl Scouting" that will be helpful.  It contains a very detailed check list to help you prepare for the recognition season. 

RecognitionsCoordinatorTraining


KEY RESPONSIBILITIES

  • Complete position training
  • Celebrate and promote Girl Scout Traditions
  • Promote and submit at least two adult award applications
  • Celebrate and recognize volunteers at April Leader Meeting
  • Meet and submit the requirements for the President’s Award
  • Support, promote and recognize all High Awards for girls
  • Host a service unit bridging event and/or a year end celebration
SU Registrar

As the SU Registrar, you assist members in your service unit with the Girl Scout registration process.  Encouraging accurate registrations helps us make sure that our girls and adults are ready to go!  They can participate in events and activities like the cookie program or a STEM event with no problems.  Troops will have access to accurate rosters that will help us place new girls in the proper troops.  Your job is an important one to help us grow our membership and help more girls grow strong!

You will want to be sure to complete your position training if you are new to this position, or watch it again as a refresher.

ServiceUnitRegistrar

SU Registrar Training

LookerTraining

Looker Training
Looker Volunteer FAQ

KEY RESPONSIBILITIES

  • Complete position training
  • Work with Community Engagement Mgr. and Service Team to achieve  the Service Unit membership goal
  • Work with Community Engagement Mgr.  and Service Team to achieve the Service Unit girl renewal goal
  • Ensure that all girls are registered to participate in the Fall and Cookie Programs
  • Complete Looker training to support the member registration process
  • Encourage leaders to complete the online Troop Opportunity Catalog form
  • Support recruitment nights to assist in online registration of girls and adults 
SU Money Manager

As the SU Money Manager you manage service unit finances and give support and advice to troops in earning and managing troop money. 

You will want to be sure to complete your position training if you are new to this position, or watch it again as a refresher.

SUMoneyManager

KEY RESPONSIBILITIES

  • Complete position training
  • Report out on revenue and expenses at each Leader Meeting
  • Ensure all troops have submitted a current Automated Clearing House (ACH) form
  • Ensure all troops have submitted a Troop Financial Report
  • Submit a Service Unit Financial Report
SU Product Sales Manager - Cookies

As the SU Product Sales Manager, you will coordinate the Cookie Program (largest girl led business) at the service unit level including training and mentoring troop cookie managers, managing product delivery for the Service Unit and troops, leveling inventory among troops, assisting with eBudde, and ordering and distributing rewards.

You are essential to the Cookie Program's big picture - helping girls develop the 5 essential life skills of goal setting, decision making, money management, people skills and business ethics!

The Product Sales Department will schedule in-person training for this position sometime in November or December.  This training is done every year so that you will have access to all of the new information to train your leaders. 

KEY RESPONSIBILITIES

  • Attend Service Unit Product Manager training prior to sale
  • Ensure that all leaders are trained and supported for current Product Sale
  • Become proficient in eBudde, the online cookie management system.
  • Approve and commit troop product and recognition orders
  • Manage product delivery for Service Unit and troops
  • Receive, sort and distribute reward orders to Troop Product Managers
SU Product Sales Manager - Fall Product

As the SU Product Sales Manager for the Fall Product, you facilitate our Fall Product Program within your Service Unit.   When you help girls in your area have a successful sale, they will earn start-up funds for their troops and develop life skills such as goal setting, decision making, money management, people skills and business ethics.

The Product Sales Department will schedule in-person training for this position August.  This training is done every year so that you will have access to all of the new information to train your leaders. 

KEY RESPONSIBILITIES

  • Attend Service Unit Product Manager training prior to sale
  • Ensure that all leaders are trained and supported for current Product Sale
  • Become proficient in UNIFY, the online fall product management system.
  • Approve and commit troop product and recognition orders
  • Manage product delivery for Service Unit and troops
  • Receive, sort and distribute reward orders to Troop Product Managers
SU Event Coordinator

As the SU Event  Coordinator, you get the best team job!  You will supervise the fun, safety, and adherence to policies for events in your service unit.  You will want to find other volunteers in your service unit to help you with the planning and carrying out the event.  

So, let's get started.  You will want to be sure to complete your position training if you are new to this position, or watch it again as a refresher.

KEY RESPONSIBILITIES

  • Complete position training
  • Ensure 2 Service Unit event opportunities (including 1 outdoor) 
    • Recruit volunteers to plan or help with these events
    • Create timelines and budgets for all events and activities 
  • Promote and support council sponsored program events and activities 
  • Invite Individually Registered Members (IRM’s)  to participate in Service Unit events and the Cookie Program
  • Promote and support council wide Cookie Rally’s and Cookie Celebrations

Questions? Email Info@GirlScoutsToday.org.